Terms of Service
Last updated 25 July 2026.
SLATE VENTURES LTD, trading as Volt26 (NZBN 9429053681034) 21F Gordon Rd, Wanaka 9305, New Zealand legal@volt26.ai
1. Acceptance
1.1 By creating an account or using the Volt26 platform ("the Services"), you agree to these Terms of Service ("Terms") on behalf of yourself and, where applicable, your organisation ("you").
1.2 If you are accepting on behalf of an organisation, you warrant that you have authority to bind that organisation.
1.3 These Terms do not apply to customers who have signed a Master Services Agreement ("MSA") with Volt26; those customers are governed by their MSA. In the event of conflict between these Terms and an MSA, the MSA prevails.
2. Eligibility, Accounts & Security
2.1 The Services are intended for business users acting in trade. By accepting these Terms you confirm that you are using the Services for business purposes, not as a consumer.
2.2 You must be at least 18 years old and have legal capacity to enter contracts in your jurisdiction.
2.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2.4 You must notify us immediately at legal@volt26.ai if you suspect unauthorised access to your account.
3. The Services
3.1 Volt26 provides an AI agent platform for founders, comprising AI-assisted analysis, recommendations, content generation, and — where you enable it — actions taken by AI agents on your instruction ("the Services").
3.2 We improve the Services continuously. Features may be added, changed, or withdrawn. Where we withdraw or materially reduce a feature you rely on, we will give reasonable notice. Features clearly labelled "beta", "preview", or "experimental" within the product are provided for evaluation, may be incomplete, and may change or be discontinued without notice.
3.3 Access requires a paid subscription plan, except where we expressly offer a free trial, pilot, or complimentary access in writing.
4. Acceptable Use
4.1 You must use the Services in accordance with our Acceptable Use Policy ("AUP"), available at /acceptable-use, which is incorporated into these Terms by reference.
4.2 Volt26 may suspend or terminate your access for any breach of the AUP (see clause 12).
5. Customer Content & Ownership
5.1 You retain full ownership of all data, text, files, and other materials you submit to the Services ("Customer Content").
5.2 You grant Volt26 a limited, non-exclusive, royalty-free licence to process, store, and transmit your Customer Content solely to the extent necessary to provide the Services.
5.3 You warrant that you have all rights necessary to submit your Customer Content and that doing so does not infringe any third-party rights or applicable law.
5.4 Volt26 does not use your Customer Content to train AI models. We are in the process of applying for Zero Data Retention with our LLM provider, Anthropic.
6. Fees & Payments
6.1 Plans and pricing. The Services are offered on subscription plans, with current pricing published at volt26.ai/#pricing. Enterprise plans are priced on application and set out in an Order Form agreed between the parties. All prices are in US dollars and exclusive of any applicable taxes (including GST), which you are responsible for where they apply.
6.2 Automatic renewal — please read. Subscriptions are billed monthly in advance and renew automatically each month at the then-current price for your plan, charged to your payment method on each renewal date, until you cancel. There is no fixed term and no cancellation fee.
6.3 How to cancel. You may cancel at any time from Settings → Billing in the product, which opens the Stripe billing portal, or by emailing billing@volt26.ai. Cancellation takes effect at the end of the current billing period: you keep access until then, and you are not charged again. We do not provide pro-rata refunds for partial months except where required by law (including the Consumer Guarantees Act 1993 where it applies).
6.4 Usage allowances and top-ups. Each plan includes a monthly allowance of agent actions, which resets each billing period and does not roll over. Where you exceed your allowance, you may purchase additional actions ("top-ups") at the rate shown in the product at the time of purchase. Top-ups are charged as one-off payments and are non-refundable once consumed.
6.5 Price changes. We may change our prices. For existing subscribers, we will give at least 30 days' notice by email before a price change takes effect, and the new price applies from your next renewal after that notice period. If you do not accept the change, you may cancel under clause 6.3 before it takes effect.
6.6 Failed payments. If a payment fails, we may retry it and will notify you. If payment remains outstanding, we may suspend access until the account is brought up to date (see clause 12).
6.7 Payment processing. Payments are processed by Stripe. By providing payment details you also agree to Stripe's terms of service. We do not store full card numbers.
7. AI Output Disclaimer & No Professional Advice
7.1 The Services use AI (Anthropic Claude) to generate text-based outputs. AI outputs may be inaccurate, incomplete, or out of date. You must independently verify any AI-generated output before relying on it.
7.2 Nothing in the Services constitutes legal, financial, tax, professional, or any other regulated advice. Volt26 is not a law firm, accounting firm, or licensed professional adviser.
7.3 As of the current version, AI agents within the Services generate text, analysis, and recommendations and do not take autonomous actions in external systems. Where the Services later enable agents to perform actions on your behalf, those actions are governed by autonomy and authorisation controls that you configure; you remain responsible for reviewing outputs and for any action taken under autonomy settings you have enabled.
7.4 You accept full responsibility for decisions you make based on AI-generated output.
8. Intellectual Property
8.1 Volt26 owns all rights in the Services, the Volt26 platform, and any related software, models, documentation, and trade marks ("Volt26 IP"). These Terms do not transfer any Volt26 IP to you.
8.2 You own your Customer Content (see clause 5).
8.3 If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant Volt26 a perpetual, irrevocable, royalty-free licence to use that Feedback for any purpose without obligation to you.
9. Privacy & Data
9.1 Volt26 processes personal information in accordance with our Privacy Policy (/privacy) and, where applicable, our data processing terms (available to business customers on request).
9.2 Customer data at rest is hosted by Supabase on AWS ap-southeast-2 (Sydney, Australia). The application is hosted on Vercel. A current list of sub-processors is available at /subprocessors.
9.3 For privacy enquiries, contact our Privacy Officer: privacy@volt26.ai.
10. Warranties & Disclaimers
10.1 You warrant that: (a) you have the authority to accept these Terms; (b) your use of the Services will comply with all applicable laws and the AUP; and (c) your Customer Content does not infringe third-party rights.
10.2 Volt26 warrants that it will use reasonable care and skill in providing the Services.
10.3 Subject to clause 10.2 and to the extent permitted by law, the Services are provided "as is" and "as available". Volt26 excludes all other warranties, representations, or conditions, whether express or implied.
10.4 Because the Services are used in trade by business users, the Consumer Guarantees Act 1993 does not apply, and the Fair Trading Act 1986 applies only to the extent it cannot be excluded by agreement.
11. Limitation of Liability
11.1 To the maximum extent permitted by law, Volt26's total aggregate liability to you under or in connection with these Terms (whether in contract, tort including negligence, or otherwise) is limited to the greater of: (a) the total fees paid by you to Volt26 in the twelve months preceding the claim; or (b) NZD 500.
11.2 In no event will Volt26 be liable for any indirect, incidental, consequential, special, or punitive loss, including loss of profits, revenue, data, or goodwill, even if advised of the possibility of such loss.
11.3 Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
12. Suspension & Termination
12.1 You may close your account at any time by contacting legal@volt26.ai.
12.2 Volt26 may suspend or terminate your access immediately if: (a) you breach these Terms or the AUP; (b) Volt26 is required to do so by law or a regulatory authority; or (c) Volt26 discontinues the Services.
12.3 On termination, your right to use the Services ceases. You may export your Customer Content before termination; Volt26 will retain and delete data in accordance with the Privacy Policy.
12.4 Clauses that by their nature should survive termination (including clauses 7, 8, 10, 11, and 14) will do so.
13. Changes to These Terms
13.1 Volt26 may update these Terms from time to time. We will notify you by email or in-product notice at least 14 days before material changes take effect.
13.2 Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
14. Governing Law & Jurisdiction
14.1 These Terms are governed by the laws of New Zealand.
14.2 The parties submit to the exclusive jurisdiction of the courts of New Zealand.
15. General
15.1 Notices. Legal notices to Volt26 must be sent to legal@volt26.ai or by post to 21F Gordon Rd, Wanaka 9305, New Zealand. Notices to you will be sent to the email address on your account.
15.2 Assignment. You may not assign or transfer these Terms or any rights under them without Volt26's prior written consent. Volt26 may assign these Terms in connection with a merger, acquisition, or sale of assets, on written notice to you.
15.3 Force Majeure. Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures, provided the affected party gives prompt notice and uses reasonable efforts to mitigate.
15.4 Entire Agreement. These Terms (together with the Privacy Policy, AUP, and any applicable Order Form) constitute the entire agreement between the parties regarding the Services and supersede all prior discussions or agreements on the same subject matter.
15.5 Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions continue in full force.
15.6 Waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
15.7 Sibling documents. These Terms should be read alongside: Privacy Policy · Acceptable Use Policy · Cookie Policy · AI Disclosure.