Question 1

How much does Volt26 do autonomously, versus just recommending?

Accepted Answer

Volt26 agents do real work, not just advice. In conversation they act — saving research, capturing ideas, drafting campaigns — and overnight the team reviews your signals and business numbers on a schedule and queues proposed work for your morning sign-off. Every action is logged to an audit ledger: low-stakes work executes on its own, and anything costly or outward-facing waits for your explicit Authorize. External actions (email, ads, integrations) are the next stage of the same spine, behind the same gate. You set the dial per agent and per project; the Starter plan is advise-only, and every tier above gets the full autonomy dial.

Question 2

Where is Volt26 customer data stored?

Accepted Answer

Customer data at rest is stored in AWS ap-southeast-2 (Sydney, Australia) in a Supabase-managed Postgres database. Application delivery runs through Vercel's global CDN, but all persistent reads and writes resolve to the Sydney database. The full sub-processor list is published at volt26.ai/subprocessors.

Question 3

Is my data used to train AI models?

Accepted Answer

No. Volt26 does not use your inputs or outputs to train any AI model, and Anthropic, Volt26's sole AI provider, does not train on API customer data. Volt26 calls Anthropic's Claude models directly with no AI broker or middleware in between.

Question 4

What security controls does Volt26 have?

Accepted Answer

Every organisation is isolated with PostgreSQL Row-Level Security enforced at the database layer. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Direct database access is allow-listed, and any support impersonation is recorded to an append-only audit log. Volt26 publishes a live list of controls still maturing at volt26.ai/trust.

Question 5

What happens to my data if I leave Volt26?

Accepted Answer

Your data is yours. You can export your organisation's data at any time, and organisation data is deleted within 60 days of termination.

Question 6

Could I just assemble this myself with Claude and a few agents?

Accepted Answer

Yes, and some founders should. Claude gives you skills, schedules and webhooks, which is most of the raw material. What you would be taking on is the assembly: deciding the roles, writing and maintaining the prompts, plumbing your business data into every call, deciding what each agent may do unattended, building the approval step and the audit trail, and keeping the whole thing running while you also run your company. Volt26 is that assembly, kept up to date, with a bill you can predict.

Question 7

Does every Volt26 customer get the same advice?

Accepted Answer

No. Volt26 agents work from your organisation's vault, where every conversation, research run, and decision is stored, not from generic best practice. Two founders asking the same question get different answers because their context differs, and recommendations keep diverging the longer you use it. This compounding memory is Volt26's core design.

Sub-processor (legal entity)	Service provided	Data processed	Hosting region	Jurisdiction
Supabase, Inc.	Application database, authentication, file storage, edge functions	All customer workspace data (documents, leads, customers, conversations, profiles)	AWS `ap-southeast-2` (Sydney, Australia)	USA (data resident in AU)
Amazon Web Services, Inc.	Underlying cloud infrastructure (via Supabase)	As above (at-rest storage)	Sydney, Australia	USA (data resident in AU)
Vercel, Inc.	Web application hosting & global CDN	App delivery; request metadata; no primary data store of customer content	Global edge; primary US	USA
Anthropic, PBC	LLM inference (Claude models) powering agents	Prompts + retrieved context sent at inference time (incl. any personal data in the workspace context); model outputs	USA	USA

Sub-processor (legal entity)	Service provided	Data processed	Jurisdiction
Resend (Plus Five Five, Inc.)	Transactional / authentication email (magic links, invites)	Recipient email address + email content	USA
Stripe	Payment processing & billing (paid tiers)	Billing contact, payment metadata (card data handled by Stripe directly)	Australia / USA
PostHog, Inc.	Product analytics & session insight	Usage/event data, pseudonymous identifiers	USA
Userback Pty Ltd	In-app feedback capture	Feedback text + page metadata/console logs at time of submission	Australia

Sub-processors

Infrastructure & core processing

Supporting services

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